Incidents and maintenance reported on status page for Châtaigne https://status.chataigne.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/331555937269f22f24a81e2046b451fa.png https://status.chataigne.ai/ en https://status.chataigne.ai/incident/983104 Tue, 28 Jul 2026 16:46:00 -0000 https://status.chataigne.ai/incident/983104#89d53d32af04ce46336849eb13802d0bba625162021ab7457fc53e644aadeaa3 Incident The bug is resolved and the service came back to normal. https://status.chataigne.ai/incident/971879 Tue, 21 Jul 2026 16:40:00 -0000 https://status.chataigne.ai/incident/971879#ffcd30e02ef5a7ad7cfb95085b6350a37f1df426a6584573ca441fadefebd153 Incident The outage seems to have resolved. We're still monitoring the situation closely. https://status.chataigne.ai/incident/971879 Tue, 21 Jul 2026 16:19:00 -0000 https://status.chataigne.ai/incident/971879#c6da75c371a2b5ff229f6b052a8202d1344203bc6fe129ddc20cccd7f1866e4e Incident Some WhatsApp messages are not reaching our services, and we're working with the different service providers to resolve the situation. https://status.chataigne.ai/incident/968744 Sun, 19 Jul 2026 10:08:00 -0000 https://status.chataigne.ai/incident/968744#b0103f855a6dbae7cb68cce61d7a9ca71adb271ae1c06c102ff8f7410fdce457 Incident The issue was solved by Meta. https://status.chataigne.ai/incident/968744 Sun, 19 Jul 2026 09:18:00 -0000 https://status.chataigne.ai/incident/968744#9c3a2262ab95ea91e9ecbefe1b3e7b26b7e6d519fa5757f4bda07f84d234ed7f Incident The WhatsApp API is currently returning errors when trying to send messages. We alerted our point of contact and are waiting for a solution. We will keep this updated as we get more informations. https://status.chataigne.ai/incident/931024 Mon, 22 Jun 2026 19:51:00 -0000 https://status.chataigne.ai/incident/931024#dc7c841f4a880d5577db69e7fac57b1f30ac9393cbe75a436a049f3a43395c79 Incident We have identified the issue and implemented a fix earlier in the afternoon. After a monitoring window we can now confirm the bug has been resolved. We apologize for any inconvenience this may have caused for users, mitigation and telemetry measures were implemented to avoid and detect similar issues in the future. https://status.chataigne.ai/incident/931024 Mon, 22 Jun 2026 09:09:00 -0000 https://status.chataigne.ai/incident/931024#5897041324aeefb85b6f64b3aa3dde46f02d624d40866f2ae790f0f5b0535a66 Incident Voice notes are down for most users. We have implemented a temporary mitigation to alert users of the unavailability of the feature while we're working on a fix. https://status.chataigne.ai/incident/922030 Fri, 12 Jun 2026 17:44:00 -0000 https://status.chataigne.ai/incident/922030#a71e722ad66a860d3645c2a1479d6be064bacbc4492c33306595b5c02749a8c8 Incident The incident have been resolved by Meta's engineering team https://status.chataigne.ai/incident/922030 Fri, 12 Jun 2026 14:35:00 -0000 https://status.chataigne.ai/incident/922030#095e488e9cbf5a5eadc7096a75775e5e0fdff18b4ff90291b5d0a2b9c1600261 Incident Meta have acknowledged the issue. They confirmed they are currently investigating the issue. We will provide another update as soon as additional informations is available. https://status.chataigne.ai/incident/922030 Fri, 12 Jun 2026 13:51:00 -0000 https://status.chataigne.ai/incident/922030#49944fbe3b0b5ff7f5e3cba25d28ae9bab4d3e24000cd7e9e6ca5a9a2421e6b7 Incident Some customers may experience delays or failures when placing orders via WhatsApp. This is due to a known incident on Meta's WhatsApp Cloud API, which is outside of our control. Châtaigne's systems are fully operational. We are monitoring the situation closely and will update this page as soon as Meta resolves the issue. https://status.chataigne.ai/incident/895936 Thu, 14 May 2026 13:51:00 -0000 https://status.chataigne.ai/incident/895936#5e0a60f58e201179fd82ccebe72cd5f0df4b052d28c2da8db6216dea6ffd9147 Incident Some customers may experience delays or failures when placing orders via WhatsApp. This is due to a known incident on Meta's WhatsApp Cloud API, which is outside of our control. Châtaigne's systems are fully operational. We are monitoring the situation closely and will update this page as soon as Meta resolves the issue.