Incidents reported on status page for Châtaigne https://status.chataigne.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/331555937269f22f24a81e2046b451fa.png https://status.chataigne.ai/ en https://status.chataigne.ai/ Tue, 28 Jul 2026 16:54:14 +0000 https://status.chataigne.ai/#4e7a39e209ff447333d96c9670f28366d28fbd2948e530e01928abfe8e6ebe6d Châtaigne API recovered https://status.chataigne.ai/incident/983104 Tue, 28 Jul 2026 16:46:00 -0000 https://status.chataigne.ai/incident/983104#89d53d32af04ce46336849eb13802d0bba625162021ab7457fc53e644aadeaa3 The bug is resolved and the service came back to normal. https://status.chataigne.ai/ Tue, 28 Jul 2026 16:36:37 +0000 https://status.chataigne.ai/#4e7a39e209ff447333d96c9670f28366d28fbd2948e530e01928abfe8e6ebe6d Châtaigne API went down https://status.chataigne.ai/incident/971879 Tue, 21 Jul 2026 16:40:00 -0000 https://status.chataigne.ai/incident/971879#ffcd30e02ef5a7ad7cfb95085b6350a37f1df426a6584573ca441fadefebd153 The outage seems to have resolved. We're still monitoring the situation closely. https://status.chataigne.ai/incident/971879 Tue, 21 Jul 2026 16:19:00 -0000 https://status.chataigne.ai/incident/971879#c6da75c371a2b5ff229f6b052a8202d1344203bc6fe129ddc20cccd7f1866e4e Some WhatsApp messages are not reaching our services, and we're working with the different service providers to resolve the situation. https://status.chataigne.ai/incident/968744 Sun, 19 Jul 2026 10:08:00 -0000 https://status.chataigne.ai/incident/968744#b0103f855a6dbae7cb68cce61d7a9ca71adb271ae1c06c102ff8f7410fdce457 The issue was solved by Meta. https://status.chataigne.ai/incident/968744 Sun, 19 Jul 2026 09:18:00 -0000 https://status.chataigne.ai/incident/968744#9c3a2262ab95ea91e9ecbefe1b3e7b26b7e6d519fa5757f4bda07f84d234ed7f The WhatsApp API is currently returning errors when trying to send messages. We alerted our point of contact and are waiting for a solution. We will keep this updated as we get more informations. https://status.chataigne.ai/ Tue, 30 Jun 2026 09:01:24 +0000 https://status.chataigne.ai/#fc0f7a6e917788b2a90151dca52b1da8e45dcd39f852392f42ccb1f8d296db30 Whatsapp Notifications recovered https://status.chataigne.ai/ Tue, 30 Jun 2026 08:47:03 +0000 https://status.chataigne.ai/#fc0f7a6e917788b2a90151dca52b1da8e45dcd39f852392f42ccb1f8d296db30 Whatsapp Notifications went down https://status.chataigne.ai/ Fri, 26 Jun 2026 16:19:02 +0000 https://status.chataigne.ai/#2de634c3a6bcdd1c0a2cc76d31088c0f18873f73ee2fca20786e647eb10dd21b Châtaigne Chatbot recovered https://status.chataigne.ai/ Fri, 26 Jun 2026 16:17:51 +0000 https://status.chataigne.ai/#2de634c3a6bcdd1c0a2cc76d31088c0f18873f73ee2fca20786e647eb10dd21b Châtaigne Chatbot went down https://status.chataigne.ai/ Wed, 24 Jun 2026 17:17:12 +0000 https://status.chataigne.ai/#9129e4b8408a1976645214f5962320de5111bde3cf668a92512db7dd833faeb7 Châtaigne API recovered https://status.chataigne.ai/ Wed, 24 Jun 2026 17:11:29 +0000 https://status.chataigne.ai/#81905d3c4a59e336c9d338030186ab8e9d23eedf3b697f69ca72f124ba6fbca1 Châtaigne Chatbot recovered https://status.chataigne.ai/ Wed, 24 Jun 2026 17:10:01 +0000 https://status.chataigne.ai/#81905d3c4a59e336c9d338030186ab8e9d23eedf3b697f69ca72f124ba6fbca1 Châtaigne Chatbot went down https://status.chataigne.ai/ Wed, 24 Jun 2026 17:06:51 +0000 https://status.chataigne.ai/#9129e4b8408a1976645214f5962320de5111bde3cf668a92512db7dd833faeb7 Châtaigne API went down https://status.chataigne.ai/ Wed, 24 Jun 2026 17:02:35 +0000 https://status.chataigne.ai/#4e0d0a35d7143e46bd23777151873e8156b5ee86079a726109650729584bc135 Châtaigne API recovered https://status.chataigne.ai/ Wed, 24 Jun 2026 17:02:06 +0000 https://status.chataigne.ai/#f441ea6422aeb1ca600a9ce84412496042f4a65f2408430817891a85febed586 Châtaigne Chatbot recovered https://status.chataigne.ai/ Wed, 24 Jun 2026 17:00:30 +0000 https://status.chataigne.ai/#f441ea6422aeb1ca600a9ce84412496042f4a65f2408430817891a85febed586 Châtaigne Chatbot went down https://status.chataigne.ai/ Wed, 24 Jun 2026 16:57:11 +0000 https://status.chataigne.ai/#4e0d0a35d7143e46bd23777151873e8156b5ee86079a726109650729584bc135 Châtaigne API went down https://status.chataigne.ai/ Wed, 24 Jun 2026 16:29:46 +0000 https://status.chataigne.ai/#1be56d3a08e79f1ccdea8293c51ff687c84c9c66c29254414a5ba337b4b385f0 Châtaigne Chatbot recovered https://status.chataigne.ai/ Wed, 24 Jun 2026 16:29:40 +0000 https://status.chataigne.ai/#3ed6af5e44165dd5772272591ae01ae40d7eba3be930aa0193e07645ff689c7a Châtaigne API recovered https://status.chataigne.ai/ Wed, 24 Jun 2026 16:29:27 +0000 https://status.chataigne.ai/#1be56d3a08e79f1ccdea8293c51ff687c84c9c66c29254414a5ba337b4b385f0 Châtaigne Chatbot went down https://status.chataigne.ai/ Wed, 24 Jun 2026 16:24:24 +0000 https://status.chataigne.ai/#3ed6af5e44165dd5772272591ae01ae40d7eba3be930aa0193e07645ff689c7a Châtaigne API went down https://status.chataigne.ai/ Wed, 24 Jun 2026 16:16:49 +0000 https://status.chataigne.ai/#efe9804b554cbccc2ad9a10f796cd2c32e4071fc1b80a161905ea01eff44fab9 Châtaigne API recovered https://status.chataigne.ai/ Wed, 24 Jun 2026 16:11:13 +0000 https://status.chataigne.ai/#efe9804b554cbccc2ad9a10f796cd2c32e4071fc1b80a161905ea01eff44fab9 Châtaigne API went down https://status.chataigne.ai/ Tue, 23 Jun 2026 12:21:36 +0000 https://status.chataigne.ai/#41a8bb763a39a5b8d9d3e6db9aed0f0c01c1681af5e45d99b2c5124f8d7ecb10 Châtaigne API recovered https://status.chataigne.ai/ Tue, 23 Jun 2026 12:19:50 +0000 https://status.chataigne.ai/#41a8bb763a39a5b8d9d3e6db9aed0f0c01c1681af5e45d99b2c5124f8d7ecb10 Châtaigne API went down https://status.chataigne.ai/ Tue, 23 Jun 2026 11:48:36 +0000 https://status.chataigne.ai/#f9f44088d66d817f750a3873868b842f8c0f3cf11437a63621fd6dcb1d94b16b Châtaigne API recovered https://status.chataigne.ai/ Tue, 23 Jun 2026 11:46:27 +0000 https://status.chataigne.ai/#f9f44088d66d817f750a3873868b842f8c0f3cf11437a63621fd6dcb1d94b16b Châtaigne API went down https://status.chataigne.ai/incident/931024 Mon, 22 Jun 2026 19:51:00 -0000 https://status.chataigne.ai/incident/931024#dc7c841f4a880d5577db69e7fac57b1f30ac9393cbe75a436a049f3a43395c79 We have identified the issue and implemented a fix earlier in the afternoon. After a monitoring window we can now confirm the bug has been resolved. We apologize for any inconvenience this may have caused for users, mitigation and telemetry measures were implemented to avoid and detect similar issues in the future. https://status.chataigne.ai/incident/931024 Mon, 22 Jun 2026 09:09:00 -0000 https://status.chataigne.ai/incident/931024#5897041324aeefb85b6f64b3aa3dde46f02d624d40866f2ae790f0f5b0535a66 Voice notes are down for most users. We have implemented a temporary mitigation to alert users of the unavailability of the feature while we're working on a fix. https://status.chataigne.ai/incident/922030 Fri, 12 Jun 2026 17:44:00 -0000 https://status.chataigne.ai/incident/922030#a71e722ad66a860d3645c2a1479d6be064bacbc4492c33306595b5c02749a8c8 The incident have been resolved by Meta's engineering team https://status.chataigne.ai/incident/922030 Fri, 12 Jun 2026 14:35:00 -0000 https://status.chataigne.ai/incident/922030#095e488e9cbf5a5eadc7096a75775e5e0fdff18b4ff90291b5d0a2b9c1600261 Meta have acknowledged the issue. They confirmed they are currently investigating the issue. We will provide another update as soon as additional informations is available. https://status.chataigne.ai/incident/922030 Fri, 12 Jun 2026 13:51:00 -0000 https://status.chataigne.ai/incident/922030#49944fbe3b0b5ff7f5e3cba25d28ae9bab4d3e24000cd7e9e6ca5a9a2421e6b7 Some customers may experience delays or failures when placing orders via WhatsApp. This is due to a known incident on Meta's WhatsApp Cloud API, which is outside of our control. Châtaigne's systems are fully operational. We are monitoring the situation closely and will update this page as soon as Meta resolves the issue. https://status.chataigne.ai/ Mon, 08 Jun 2026 15:41:38 +0000 https://status.chataigne.ai/#bc32f4764a0386042e4317f242e75a7f9decd1d3ce0356044062f04474a73984 Whatsapp Notifications recovered https://status.chataigne.ai/ Mon, 08 Jun 2026 15:37:50 +0000 https://status.chataigne.ai/#bc32f4764a0386042e4317f242e75a7f9decd1d3ce0356044062f04474a73984 Whatsapp Notifications went down https://status.chataigne.ai/ Sun, 07 Jun 2026 02:25:46 +0000 https://status.chataigne.ai/#41f4e7a53d6098cb3e19c503c15b2e6105dfed20dc2f37c6678c997fec359aa3 Whatsapp Notifications recovered https://status.chataigne.ai/ Sun, 07 Jun 2026 02:23:03 +0000 https://status.chataigne.ai/#41f4e7a53d6098cb3e19c503c15b2e6105dfed20dc2f37c6678c997fec359aa3 Whatsapp Notifications went down https://status.chataigne.ai/ Sun, 07 Jun 2026 02:06:10 +0000 https://status.chataigne.ai/#bcb0042de86688064dafeb63e584319aab70b39de735e425cbfe6803b688f87a Whatsapp Notifications recovered https://status.chataigne.ai/ Sun, 07 Jun 2026 02:01:43 +0000 https://status.chataigne.ai/#bcb0042de86688064dafeb63e584319aab70b39de735e425cbfe6803b688f87a Whatsapp Notifications went down https://status.chataigne.ai/ Fri, 05 Jun 2026 19:31:55 +0000 https://status.chataigne.ai/#72f862d54d4abe825d807ee79ed1e0da54acd8326fbc3b6106e0bab9fc8a47e1 Whatsapp Notifications recovered https://status.chataigne.ai/ Fri, 05 Jun 2026 19:30:49 +0000 https://status.chataigne.ai/#72f862d54d4abe825d807ee79ed1e0da54acd8326fbc3b6106e0bab9fc8a47e1 Whatsapp Notifications went down https://status.chataigne.ai/ Thu, 28 May 2026 11:47:04 +0000 https://status.chataigne.ai/#c2b75c12cb54b78132cf76f4f16443d98e8b970bc7b3e58817a9981bec902963 Châtaigne API recovered https://status.chataigne.ai/ Thu, 28 May 2026 11:45:58 +0000 https://status.chataigne.ai/#c2b75c12cb54b78132cf76f4f16443d98e8b970bc7b3e58817a9981bec902963 Châtaigne API went down https://status.chataigne.ai/ Wed, 20 May 2026 01:36:36 +0000 https://status.chataigne.ai/#7b89ab2c0855958b5a35e4c36c0f2c473c55b4f049cac56412ab25a6accbad84 Whatsapp Notifications recovered https://status.chataigne.ai/ Tue, 19 May 2026 22:16:49 +0000 https://status.chataigne.ai/#7b89ab2c0855958b5a35e4c36c0f2c473c55b4f049cac56412ab25a6accbad84 Whatsapp Notifications went down https://status.chataigne.ai/incident/895936 Thu, 14 May 2026 13:51:00 -0000 https://status.chataigne.ai/incident/895936#5e0a60f58e201179fd82ccebe72cd5f0df4b052d28c2da8db6216dea6ffd9147 Some customers may experience delays or failures when placing orders via WhatsApp. This is due to a known incident on Meta's WhatsApp Cloud API, which is outside of our control. Châtaigne's systems are fully operational. We are monitoring the situation closely and will update this page as soon as Meta resolves the issue.